Call: (407) 331-6620 or (850) 439-1001
Toll-free: (888) 331-6620
Seven Things To Know When You Receive A Notice Of Investigation From The Department Of Health
1. Personnel qualifications establish staff qualifications for the CMHC and require that staff providing direct patient care services to be appropriately licensed and certified and to act only within the scope of the applicable license or certification;
2. Client rights emphasize a CMHC’s responsibility to respect and promote the rights of each CMHC client by providing verbal and written notice of client rights;
3. Admission, initial evaluation, comprehensive assessment, and discharge or transfer of the client reflects the critical nature of a comprehensive assessment in determining appropriate treatments and accomplishing desired health outcomes;
4. Treatment team, active treatment plan, and coordination of services incorporate a person-centered interdisciplinary team approach, in consultation with the client’s primary health care provider;
5. Quality assessment and performance improvement requires each CMHC to build and monitor its own data-driven quality assessment and performance improvement system to monitor and improve client care; and
6. Organization, governance, administration of services, and partial hospitalization services charge each CMHC with the responsibility for creating and implementing a governance structure that focuses on and enhances its coordination of services to better serve its clients.
Main Office • 1101 Douglas Avenue, Suite 1000, Altamonte Springs, FL 32714 Telephone: (407) 331-6620
By Appointment • 37 N. Orange Avenue, Suite 500, Orlando, FL 32801 Telephone: (888) 331-6620
By Appointment • 201 E. Government Street, Pensacola, FL 32502 Telephone: (850) 439-1001 • Telefax: (407) 331-3030
By Appointment: 201 St. Charles Avenue, Suite 2500, New Orleans, LA 70170
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