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Seven Things To Know When You Receive A Notice Of Investigation From The Department Of Health

Two Administrators Charged Over Handling of Deadly Virus Outbreak at Veterans Home

By George F. Indest III, J.D., M.P.A., LL.M., Board Certified in Health Law

On September 25, 2020, two administrators at a Massachusetts veterans home were criminally charged with negligence for their role in a COVID-19 outbreak that killed 76 veterans. Attorney General (AG) Maura Healey reportedly stated that the criminal case involving Soldiers’ Home in Holyoke (SHH) is the first in the country against nursing home operators related to the pandemic.

Mishandling of the Coronavirus Outbreak.

The superintendent and the facility’s former medical director were indicted by a grand jury and charged with recklessly permitting bodily injury or abuse to the residents. The charges stem from their decision to combine two dementia units in March of 2020. They are accused of packing residents who were positive for the coronavirus into the same space as those with no symptoms. According to the AG, the decision contributed to the death of at least 76 residents at the facility.

The Investigation.

The AG’s Office began investigating in early April 2020 after learning of serious issues with COVID-19 infection control procedures at SHH. The investigation found that staffing shortages led to the decision to consolidate the two dementia units, totaling 42 residents. It resulted in confirmed COVID-19-positive residents being placed within feet of other veterans at the facility. The AG’s Office alleges that this decision was reckless from an infection control perspective and put the asymptomatic veterans at an increased risk of contracting COVID-19 from the positive ones.

Since March 1, 2020, 76 veterans who contracted the coronavirus at SHH have died, officials said. Click here to read the Attorney General’s press release on the case.

Read about a similar case against a Florida nursing home here.

Contact a Health Law Attorney Experienced in the Representation of Veterans Administration (VA) Physician Representation and Military Physician Representation.

The attorneys of The Health Law Firm have represented nursing home administrators, health care executives, nurses, nurse practitioners, assisted living facilities, skilled nursing facilities, and health professionals working for the Veterans Administration (VA) throughout the United States. Representation has included personnel and employment issues, disciplinary action, investigations, peer review investigations, clinical privileges actions, fair hearings, National Practitioner Data Bank (NPDB) actions and appeals.

To contact The Health Law Firm, please call (407) 331-6620 or (888) 331-6620 and visit our website at


Durkin, Alanna. “2 Charged Over Handling of Virus Outbreak at Veterans Home.” Associated Press. (September 25, 2020). Web.

Dowling, Bryan. “Mass. Vet Home Leaders Charged Over Deadly Virus Outbreak.” Law360. (September 25, 2020). Web.

About the Author: George F. Indest III, J.D., M.P.A., LL.M., is Board Certified by The Florida Bar in Health Law. He is the President and Managing Partner of The Health Law Firm, which has a national practice. Its main office is in the Orlando, Florida, area. The Health Law Firm, 1101 Douglas Ave. Suite 1000, Altamonte Springs, FL 32714, Phone: (407) 331-6620 or Toll-Free: (888) 331-6620

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